Ovex's Helpdesk Services include both Hardware and Software (Level 1, 2 and 3) support. These services include;
- • Remote Desktop Management
- • Asset Management
- • Software License Tracking
- • Patch Management
- • Software Distribution
- • Software Compliance
- • Online Backup
- • IT Infrastructure support
- • Providing single point of contact for IT users of an enterprise across varying locations and geographies.
- • Technology refresh - Hardware and software service upgrades
- • Asset & configuration management
- • Software distribution and license management
- • Security management and virus control
- • Performance management and reporting
- • Resolve wireless connectivity problems
- • Disaster recovery and assessment
- • Risk Assessment and Mitigation
To view case study on Help Desk services to a leading global manufacturer and marketer of Quality Power Tools and Accessories, click
here.
To view case study on IT Management of an International client, click
here 
